'Module not available for this student' error preventing students from continuing modules.
Incident Report for Maths Pathway
Resolved
This incident has been resolved.
Posted Nov 26, 2019 - 09:53 AEDT
Monitoring
The issue has now been resolved, and we are currently monitoring to ensure that no other errors occur as a result.
Posted Oct 15, 2019 - 11:37 AEDT
Identified
The cause of this issue has been identified and is currently being fixed by the tech team.
Posted Oct 15, 2019 - 10:56 AEDT
Investigating
An issue has been identified where some students are unable to continue the module they are working on. Clicking on the 'Continue Activity' button results in an error that reads 'Module not available for this student'. We're currently working on resolving this issue as our highest priority.

In the meantime, support is able to fix individual cases of this error manually. Email support@mathspathway.com with the name of any student affected by this error, and they will be able to fix up their accounts.
Posted Oct 15, 2019 - 09:44 AEDT
This incident affected: Student Portal.
← Current Status Powered by Atlassian Statuspage