Student app performance degradation
Incident Report for Maths Pathway
Resolved
This incident has been resolved.
Posted Feb 09, 2022 - 13:54 AEDT
Update
The student app has been fully functional with good performance so far this morning.
We will continue monitoring the app for the remainder of the day.
Posted Feb 09, 2022 - 10:25 AEDT
Monitoring
We have made additional performance improvements and will be monitoring the situation today.
Posted Feb 09, 2022 - 08:27 AEDT
Update
We are continuing to work on a fix for this issue.
Posted Feb 08, 2022 - 10:31 AEDT
Identified
We have identified a further issue relating to performance on the student app and are implementing a fix for this now.
Posted Feb 08, 2022 - 10:20 AEDT
Monitoring
We have made some optimisations to the student app that should improve the performance of the student app.
We will be monitoring for the next couple of days until we are confident that it has resolved the issue completely.
Posted Feb 08, 2022 - 08:23 AEDT
Investigating
We are currently experiencing intermittent performance degradation with with our student app and are investigating the issue.
Posted Feb 07, 2022 - 12:47 AEDT
This incident affected: Student Portal.